We Can Ship All The Products.
We Can't Ship To These State-Specific Counties:
- California - San Francisco County (All Products)
- Colorado - Aspen, Carbondale, Edgewater, Glenwood Springs, Golden, Snowmass Village (All Products)
- Illinois - Cook County, River Forest, Skokie (All Products)
- Maine - Bangor, Bar Harbor, Brunswick, Portland, South Portland (All Products)
- Minnesota - Arden Hills, Bloomington, Brown's Valley, Edina, Golden Valley, Mendota Heights, Moorhead, Richfield, Traverse County, Wheaton (All Products)
- Ohio - Grandview Heights, Bexley (All Products)
- Oregon - Multnomah County (All Products)
We Can Only Ship Chillin & Wintergreen:
- California
- Minnesota - New Hope, Nobles County, Robbinsdale, St. Louis Park
- New Jersey - Hanover Township, Jersey City, Vineland, Westfield
- New York - New York City, Yonkers
- North Dakota - Cando, Linton
- Ohio - Columbus, Toledo
We Can Not Ship To These States Yet.
WENIC Return Policy
At WENIC, we want to ensure your satisfaction with every purchase. If you’re not completely happy, we’re here to help with a fair and simple return process. Please review our return policy below:
Eligibility for Returns
- Return Window: We accept returns within 15 days of purchase.
- Product Condition: To qualify for a return, the product must:
- Be in its original condition, with the seal intact and undamaged.
- Include all original packaging.
How to Request a Return
- Contact Us First: Email our team at returns@wenic.co with the following details:
- A clear image or data of your purchase receipt.
- Your order number and details of the product(s) you wish to return.
- Shipping Instructions: After reviewing your request, we will guide you on how and where to ship the product.
Important: Do not ship the product back without contacting us first. Returns sent without prior approval may result in loss or damage of the package, for which WENIC cannot be held responsible.
Refund Process
- Refunds will only be processed for purchases made directly on our official website, wenic.co. Purchases made through third-party websites, platforms, or any other sales channels are not eligible for refunds.
- Once we receive the returned product and verify its condition, we will process your refund within 7 business days to the original payment method.
Additional Notes
- Customers are responsible for ensuring the safe return of the product during shipping.
- Please allow adequate time for processing and communication with our team.
We’re committed to making this process as smooth as possible. If you have any questions or concerns, feel free to reach out to us at returns@wenic.co.
